Standard Custom Design Service

Our Standard custom design service is geared for those who have a clear and concise understanding of what they are wanting.

Under this plan you can describe to us in detail, or email us a sketch or scanned image of what you are looking for.

Once we have mutually determined and confirmed the design of your custom jewelry project, we will email you a detailed price quote with a targeted completion date. In order to meet the targeted completion date, we ask that you confirm your order within 24 hours via email and by sending us a 50 percent deposit to us. Once we receive your deposit, we will immediately notify you and begin your custom project. You will be contacted once your project is completed and we ask that you make you final payment at that time.

We make nearly everything by hand in our manufacturing facility located within our storefront location. Once a project commences, any design changes made, which we refer to as change orders, will increase the total cost of your custom project. All change orders will be based on the additional amount of time and materials taken to complete your project and must be confirmed via email.

Upon receiving your final payment your custom order is shipped to you insured via Federal Express, Brinks, or registered mail.

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